Terms and Conditions

Please read these Terms and Conditions (“Agreement”) carefully before using Elvington Country Store’s website and engaging in any transactions. This Agreement sets forth the legally binding terms and conditions for your use of the Site and any purchases made through it.

Acceptance of Terms

By accessing and using Elvington Country Store’s Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as any additional terms and conditions and policies referenced herein or made available on our Site.

Products and Pricing

2.1 Product Descriptions: Elvington Country Store strives to provide accurate and up-to-date information regarding our products, including descriptions, specifications, and images. However, we do not warrant that the product descriptions or other content on our Site are error-free, complete, reliable, or current. Any reliance on such information is at your own risk.

2.2 Pricing: All prices displayed on Elvington Country Store’s Site are in the local currency and are subject to change without notice. We make every effort to ensure accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed for products listed at the incorrect price, even if the order has been confirmed and payment has been processed.

Ordering and Payment

3.1 Ordering: When placing an order through Elvington Country Store’s Site, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order in our sole discretion. Order acceptance and completion of the contract will occur when we dispatch the products to you.

3.2 Payment: Elvington Country Store accepts various payment methods, as indicated on our Site. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method. We reserve the right to refuse or cancel any orders if we suspect fraudulent activity or unauthorized use of payment details.

Shipping and Delivery

4.1 Shipping: Elvington Country Store will make reasonable efforts to ship your order within the estimated timeframe provided. However, shipping times may vary due to factors beyond our control. We are not liable for any delays or losses resulting from shipping or delivery.

4.2 Delivery: Delivery of products will be made to the address specified by you during the ordering process. You are responsible for providing accurate and complete delivery information. Risk of loss or damage to the products passes to you upon delivery.

Returns and Refunds

5.2 Refunds: At Elvington Country Store, we have a customer-friendly refund policy. We accept returns within 30 days of receipt, provided the items are in resalable condition and have not been used or damaged.

5.2.1 Initiation of Return: If you wish to initiate a return for a product, please contact our customer service within 30 days of receiving your order. We will guide you through the return process and provide you with any necessary instructions.

5.2.2 Resalable Condition: To be eligible for a refund, the returned items must be in their original packaging and in resalable condition. This means that they should be unused, undamaged, and free from any signs of wear or alteration.

5.2.3 Return Shipping: The cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe and timely return of the items.

5.2.4 Refund Process: Once we receive the returned items and confirm that they are in resalable condition, we will initiate the refund process. Refunds will be issued within 3-4 working days of the return. Please note that it may take some time for the refunded amount to reflect in your account, depending on the policies of your financial institution.

Please ensure that you carefully review our refund policy and adhere to its guidelines to facilitate a smooth and efficient return process. If you have any questions or concerns about our policy or the return of a specific item, please contact our customer service team for further assistance.

Intellectual Property

All intellectual property rights, including trademarks, copyrights, and patents, associated with the products, content, and materials on Elvington Country Store’s Site are the property of their respective owners. You agree not to reproduce, distribute, modify, or create derivative works of any such intellectual property without the explicit permission of the rights holder.

Limitation of Liability

To the fullest extent permitted by applicable law, Elvington Country Store shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or the purchase of our products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised.